Find support services 2020-21
The project that signposts residents, health professionals and frontline staff to help in the local voluntary and community sector.
Bridging the digital skills divide 2020-21
The project that kicked off in lockdown and helps residents become less digitally isolated and staff and local organisations move services online.
Read sample weeknotes.
Building a CRM for Housing weeknotes – 2018
The project that replaced Excel spreadsheets with a browser-based tool to record tenant calls & rent payments, and generate reports from the data.
Introducing product thinking
A look at how we can start introducing more of a product-centred approach to how we deliver services at Hackney Council.
Get new content delivered directly to your inbox.